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Caller Feedback My
WarmLine session was a wonderful call. I don't think it could be
improved. I don't think I could put an actual value on it; it was priceless.
The mentor was really terrific. She's a very good listener and excellent on
the phone; she restated the point of the call and itemized the recommended
action items so they were very clear and easily implemented. In fact, the
very next day, I was able to take advantage of some of her suggestions and
am impressed with how well they are working. If all your mentors are this
great, you have an amazing service to offer and a bright future! The WarmLine session gave me a fresh view about things
when I was going around in circles. The mentor was wonderful, very
reassuring, clear, very supportive, and insightful. She explained different
options to me. She listened, understood and gave me great suggestions about
how to look at our situation in a different way. She was very reassuring
about what I already knew. It was very helpful to me and my family. I felt
very heard and didn't feel rushed. By the end of the session, I felt like I
had a plan and felt very hopeful, that "I can do this!" I would like to have
another session and I've told my friends about how wonderful the experience
was. It felt very convenient to have this session over the phone, I didn't
need to arrange a babysitter. It's so reassuring to know that I can call
whenever I need some help. What you are doing is such a great thing. Thanks
so much. The mentor helped me understand what's going on in my
3-year-old's mind when he gets frustrated and acts out. Now I can step back
and it doesn't push my buttons like it did. The session was very helpful.
Thank you. The WarmLine session opened up a different view. It
helped me to take my son's behavior into account, why he does what he does.
The mentor really listened to me and helped me see that my husband's and my
parenting skills have to be on the same level. I liked knowing that she has
had kids and knows what it's like. I'm very satisfied with the WarmLine and
will definitely tell others about it. |